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Smart Touch Communications Launches Learning Modules to Improve Business Communication Skills

New Solutions Designed to Help Professionals Build Strong Business Relationships

MOORESVILLE, NC, May 10, 2023 – Smart Touch Communications LLC today announced the launch of new learning modules designed to help people achieve their business goals by improving their communication skills and ability to think strategically about how they communicate to customers, clients and colleagues.  Smart Touch’s learning modules combine best practices in communications and customer/client experiences to help professionals become more confident, effective and productive communicators.

“Even though strong communication skills are essential in business, they have become a lost
art,” Karen DeMartine, founder of Smart Touch, said. “Writing, speaking and presenting strategically with clarity and ease are not taught at school, and the widespread use of quick messaging, emojis and acronyms to express ourselves in our personal lives doesn’t help. However, with proper training, people can learn how to communicate in ways that make it easier for them to do business and for others to do business with them.”

Practical, cost-effective and ready-to-use, the Smart Touch learning modules put “how-to” guidelines, insights, templates and other training and reference materials at people’s fingertips, so that they can start improving their communication skills right away. The first set of learning modules focuses on communicating effectively by phone, by email and at meetings, with additional modules for text, instant messaging, social media and networking under development.

“Our aim is to help professionals master the fundamentals of communication, but also be prepared to take advantage of new and emerging technologies, including Web 3.0 and artificial intelligence, that are impacting the way we make connections in business,” DeMartine added.



About Smart Touch Communications

Smart Touch Communications LLC was founded to address a fundamental need to train people in both the basics and nuances of strategic business communications. Through the Smart Touch learning modules, professionals learn how to improve their communication skills as well as their ability to think strategically about how they present themselves to build and strengthen their business relationships. For more information, please visit




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